Direct marketing represents a planned and organized system that uses various media supports in the attempt to build a two-way information exchange – from and to customers or potential customers. This form of marketing involves direct contact between producers and consumers, and of course, like any other marketing activity, its ultimate goal consists in promoting sales, based on a number of specific means (media, television, radio, coupons, direct sales, door to door leaflet marketing, voicemail, and direct mail, advertising campaigns).
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